There are very few cases in which I want to increase the true agency of computer programs. I want computer programs to increase my agency. They are my agents, acting on my behalf. This may occasionally involve granting them greater autonomy of action, but I always want them to be extensions of my agency.

Claim: "A new breed of companies is emerging: lean, unconventional, and wildly successful. They generate hundreds of millions of dollars and yet have no sales teams, no marketing departments, no formal HR, not even vertically specialized engineers."

Such as who? The linked leaderboard sells picks and shovels.