I’m not saying my insurer uses AI, but I recently had two dental claims processed entirely automatically by just providing invoices, and answering some questions online. This is in Denmark. Really nice experience.
That sounds fantastic. In the US I usually have to sit on hold for 20m, then explain what I see vs what I expect, have them check with their supervisor, get word that they they agree with me and will pass it back to underwriting, wait a few more days for underwriting to look at it, and then wait to make sure it actually went through.
