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I think it is a bit tricky to get the incentives right ( since the bookkeeping people like to quantize everything). If you reward finding and fixing bugs too much - you might push developers to write more sloppy code in the first place. Because then those who loudly fix their own written mess gets promoted - and those who quietly write solid code gets overlooked.


Goodhart’s law at work, or “why you shouldn’t force information workers to chase after arbitrary metrics”. Basecamp has been famously just letting people do good work, on their terms, without KPIs.

I will preemptively agree that this isn’t possible everywhere; but if you create a good work environment where people don’t feel like puppets executing the PM’s vision, they might actually care and want to do a solid day’s work (which we’re wired for).




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