Why would you pay a company with no support and who constantly cancels features and products? Also, why would you want an ad company reading your email to weaponize against you?
They have some support, I recently read a G Suite legacy free "customer's" chat with a Google Workspace Support person.
There is no danger of Google canceling the core services of Google Workspace (email, calendar, Drive).
Google has never scanned G Suite/Workspace email for ad targeting and stopped doing it for email entirely in 2017; the ads in Gmail are targeted based on other information Google has (e.g. search history).
There are good reasons to not pay for Google's service, the above are not any of them.
Since Google has stated they're going to create an option for small, non-business G Suite legacy free customers, there's no rush for those people, who have been using it 10+ years, to get off it before they see what that option is.
I've paid, and have already accessed support three times since with great success and good response times. I was quite surprised actually considering all the horror stories I'm reading here.
