That's not reasonable at all. If their product doesn't work, you are entitled to... | Hacker News

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		octodog on July 27, 2020 \| parent \| context \| favorite \| on: ACCC alleges Google misled consumers about expande... That's not reasonable at all. If their product doesn't work, you are entitled to a refund. Whether or not their systems allow them to refund you in a manner that _suits them_ is irrelevant.

the8472 on July 27, 2020 [–]

> If their product doesn't work, you are entitled to a refund.

Or a fix?

hugh-avherald on July 27, 2020 | [–]

If the product doesn't work (at all), you are entitled to a refund. You are also entitled to a fix/replacement, but it's the consumer's choice.

Hinges on whether the product has a "major failure" or a (lesser) defect.

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